Whether it's registration, deposits, withdrawals, bonuses, or betting — find answers to all your questions in one place.
The 7u7u FAQ page has answers to all kinds of questions, neatly organized. Search, read, and resolve issues on your own.
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Registration, payments, bonuses, betting — each topic is organised into its own category, so you can find what you need fast.
The 7u7u FAQ is written entirely in Bangla. No knowledge of English required — every answer is explained in plain, simple language.
Whenever new rules or features are introduced at 7u7u, the FAQ is updated immediately — so you always have accurate, up-to-date information.
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Help CenterSigning up on 7u7u takes just 2 minutes. Here's what you'll need: an active mobile number (for OTP verification), a valid email address, and to be at least 18 years old. Steps to register:
That's it — your account is ready! KYC is not required before your first deposit, but you will need to verify your identity before making a withdrawal.
Only one 7u7u account is allowed per mobile number, email address, and IP address. Multiple accounts are strictly prohibited — if detected, all associated accounts may be suspended and balances forfeited.
KYC verification must be completed before your first withdrawal. To do this:
Verification is usually completed within 24 hours. For urgent matters, please contact our Help Center.
You can change your email address from Profile Settings. To change your mobile number, you'll need to complete KYC verification and then submit a request to Support. Your name and date of birth must match what was provided during KYC — contact Support if any changes are needed.
To permanently close your account Help Center Contact us or email support@7u7u.ws. Make sure to withdraw any remaining balance before closing your account. Responsible Play A self-exclusion option is also available on the page.
Yes, 7u7u supports all major mobile banking methods including bKash, Nagad, and Rocket, as well as bank transfers. To make a deposit:
The minimum deposit is 200 BDT. Most deposits are credited to your account instantly.
Most withdrawals at 7u7u are completed within 15 minutes to 2 hours. Mobile banking (bKash/Nagad) is generally the fastest option. Bank transfers may take 1–2 business days. If KYC verification is incomplete, your first withdrawal may be delayed.
The minimum withdrawal amount is ৳500 BDT. Withdrawals can only be made to a payment account registered in your own name.
Wait 30 minutes first. If the issue persists:
7u7u does not charge any fees for deposits. Withdrawals are also generally free, though the payment provider's own charges may apply. Check the terms of your chosen payment method for details.
"Pending" means your withdrawal request is currently being processed. Common reasons include: KYC verification is incomplete, bonus wagering requirements have not been met, or a system review is underway. If your withdrawal remains pending for more than 2 hours, please contact our Help Center.
New members at 7u7u receive a 150% Welcome Bonus on their first deposit. For example, deposit 1,000 BDT and get a 1,500 BDT bonus. Maximum bonus is 10,000 BDT. To claim your bonus, Register and complete your first deposit — the bonus will be added automatically.
Wagering requirements mean you need to place a certain amount in bets before you can withdraw your bonus funds. At 7u7u, the wagering requirement for the Welcome Bonus is 5x (five times). So if you receive a 1,000 BDT bonus, you must place at least 5,000 BDT in bets. Requirements vary by bonus — check the offers page for full details.
When you refer a friend to 7u7u, both of you earn a bonus. Go to the "Referral" section in your profile to find your unique code. Once your friend registers using that code and makes their first deposit, the referral bonus will be activated.
7u7u's On the Voucher page Active codes are available. Codes may also arrive via promotional SMS or email. To use one, enter the code in the "Voucher Code" box at the time of deposit. Each code can only be used once.
7u7u offers 30+ sports categories Betting Yes, you can. Popular categories include cricket, football, tennis, badminton, basketball, volleyball, rugby, and e-sports. Thousands of live and pre-match markets are available every day.
Live betting means placing bets in real time while a match is in progress. Odds change from moment to moment. To place a live bet on 7u7u, log in → Bet or go to the Live section → select your preferred match and market, add it to your bet slip → enter the amount and confirm.
Once a bet is confirmed, it generally cannot be cancelled. However, 7u7u's "Cash Out" feature lets you withdraw part or all of your stake before the match ends. The Cash Out option will appear on your bet slip (it may not be available for all bets).
7u7u uses decimal odds. Odds of 1.85 mean a BDT 100 bet returns BDT 185 if you win (including your original stake). Higher odds mean a lower chance of winning but a greater potential reward. Analytics page for a detailed guide.
On the login page Click the "Forgot Password?" link. Enter your registered email or mobile number — a reset link will be sent to you. Click the link and set a new password. The entire process takes under 3 minutes.
Go to Profile Settings → "Security" → and enable "Two-Factor Authentication". You can set up 2FA via mobile OTP. Once active, you'll need to enter both your password and an OTP every time you log in — keeping your account much more secure.
Take the following steps immediately:
Never share your password or OTP with anyone — 7u7u will never ask you for this information.
First, check your internet connection. Then:
If you're having trouble Help Center let us know.
The 7u7u mobile app is available for both Android and iOS. Log in to the site, go to the "App Download" section, and scan the QR code or click the direct link. For Android, make sure to enable installation from "Unknown Sources" before installing the APK.
In the app, go to Profile → "Settings" → "Notifications" and turn it on. Then allow notification permissions for the 7u7u app in your phone's settings. If you want SMS notifications, make sure your mobile number is verified in your profile.
Yes, from your profile's "Responsible Play" section to set daily, weekly, or monthly deposit limits. Limit decreases take effect immediately; increases require a 7-day waiting period.
Responsible Play page for a detailed guide. From your profile, go to "Responsible Gaming" to activate a self-exclusion period ranging from 1 week to 1 year. During this time, logging in, placing bets, and making deposits will not be possible. The exclusion period cannot be shortened once set.
7u7u is always here for you. If you run into any issues, email us at support@7u7u.ws or Help Center Chat with us on Live Chat. Responsible Play page for a self-assessment questionnaire and a list of support resources.
If you can't find your answer in the FAQ, reach out to our team directly. Bangla support is available around the clock.
Register at 7u7u now — open an account in just 2 minutes and claim your 150% Welcome Bonus.
For users aged 18 and above. Responsible Gaming Read more.